Please let us know if we do something well or you are pleased with the service you have received, we rely on patients to let us know how you find our services.
We hope that patients who have suggestions to improve the quality of our care to patients will put their suggestions in writing and put them in our prescription collection boxes at either side of the reception desk addressed to Andrea Simpson, Practice Manager.
We operate a practice complaints procedure as part of the NHS system for dealing with complaints. Our system meets national criteria. We have a complaints leaflet here which explains our procedure for dealing with your complaint.
Complaints Comments leaflet
Our aim is to give you the highest possible standard of service and try to deal swiftly with any problems that may occur.
Please see NHS Choices - Complaints for more information about complaining about an NHS service.